Not a community based organization since they've relocated. Many members did not renew but sought other facilities. Locker rooms are much smaller. No hot tub privacy. No day passes. In order for someone to assist with after school pgm they are subjected to a background check. I submitted app for it 3 wks ago and still have not heard back from the director for authorization! The care and quality of staff and service are lacking in authenticity and warmth.

I am writing as a member who genuinely appreciates the vision and investment that went into the new downtown YMCA of Greater Flint facility. The building itself is beautiful. It has the potential to be one of the premier YMCA locations in the country.However, I am concerned about a consistent pattern of maintenance and operational issues.For three consecutive mornings at 7:00 AM, every bathroom in the building has been unclean. This suggests that either overnight cleaning is not occurring at an acceptable standard or there is no early morning quality control process in place.The basketball courts are regularly dusty and slippery. On brand new courts, this presents both a safety concern and a visible sign of neglect. The nets already appear worn, and the basketballs provided are in poor condition. For a facility of this caliber, especially one associated with high level community engagement, that is disappointing.The pool area is also visually impressive, yet the hot tub is frequently closed. Consistency matters when members choose a facility.I travel often and use YMCA locations across the country. While the downtown Flint building may be one of the nicest structurally, the operational standards currently do not match the quality of the facility.I am sharing this not to criticize for the sake of criticism, but because this location has the potential to be exceptional. Flint deserves a YMCA that reflects pride, consistency, and excellence in execution, not just design.I would appreciate knowing what steps are being taken to address these concerns.