I had some problems with my account and Liv helped me out easily.

Note that several of the photos on here are misleading - it does not have a cardio theater, and it does not have aqua massage beds. Facilities are large and pretty clean, and the variety of times/classes is convenient. The pool and sauna have been under construction since I joined, which is a bummer. The bikes in the red studio are frequently in need of repair and I’ve had a couple of the instructors give incorrect/unsafe cues in the lifting class which was a bit concerning (as someone with a background in Kinesiology and Exercise Science). I also experienced a few Spanish-speaking potential members in a red class that hadn’t been given any instruction or orientation and were pretty lost as a result. Luckily there was another member that spoke Spanish and could help them, although, somewhat at the expense of his own workout. John and Chris are great coaches if you’re able to get into their classes!