I'm updating my review: TDLR: I wouldn't trust Ryan Sepulveda to be a trainer. I paid for the whole year of 2025 and wasn't able to continue to attend due to personal reasons and my last attendance was in January 2025. Upon my initial signing up, I did not sign a "no refund" contract for early termination. However, I was told by Ryan and his spouse that I wouldn't be receiving a refund after I paid $1,500 for the year of 2025.
His spouse told him that they would only be able to freeze my membership. Which is a NEW MADE UP rule (that wasn't on the contract upon initially signing). Also, when I tried to cancel on several occasions with Ryan, he acted so UNPROFESSIONAL and begged me to stay! He talked about his feelings being hurt, how he got ADD which is why he can't respond to my messages after he text me. On Friday, 03/21, he was supposed to call me to discuss one-on-one training and we were supposed to talk at 10:20 AM. So, I blocked off time from work to wait for his call.
Guess what, he never called. He claimed he was busy with a water leak at his house. Then, he begged to call me within 10-15 minutes. I told him that I couldn't since I had to resume work. I told him to call me later. He decided it was smart to text back at 8:50 PM. I was already asleep by then so I text him the following morning.
He continued to beg for me to stay and asked to call me again. I told him that I cannot take calls on my personal phone at work. Of course, he didn't care. He continued to beg and was completely inconsiderate. He didn't value my time on Friday. I couldn't trust that he would keep his word.
He claimed that he cares about me, but I doubt it since actions speak louder than words. I told him that he never reached out until I told him that I wanted to cancel and Sisilee was the primary trainer to actually care about me and my wellness. She actually checked on me when I was in the hospital last October. Ryan didn't. All he cares about is MONEY, but he claims that he is a CHRISTIAN. Yeah, a money-hungry Christian!
He asked me to pray for his spouse's mother and assumed I was a Christian. Again, he never asked of me. I told him that he cannot expect me to pray if I am not Christian. Of course, he said sorry and he didn't mean to offend me. He assumed and that's frustrating because I attended the gym for a year and he never tried to get to know me. When I told him of my accomplishments last year in the gym, again he didn't care and denied that I had lost 20 lbs. When I had my medical illness, only Sisilee cared and thoroughly researched my condition.
He made fun of me because I go camping a lot. I would not recommend this gym to anyone! They call themselves faith-based, but are greedy crooks! At first, I thought Ryan was a great trainer, but I only accomplished one goal out of my two other goals.
Also, the gym has inconsistent hours in the morning. There would be times, no gym because Ryan stayed sick. So many inconsistencies with trying to stick to my exercise regimen.
They won't tell you this upon signing up. He harps on Christianity and God, but refuses to do the right thing by issuing out a refund for my unused days. It makes no sense. Don't believe Ryan is a good person.
