I love the studio atmosphere and structure of classes at Pure Barre. Each class allows me to push myself to my limit for that particular day and modify when needed. The teachers are always encouraging and supportive!

Extremely disappointing experience due to poor leadership and inconsistent communication from the franchise owner. Before participating in the Platinum Challenge, I explicitly asked a studio employee whether I was eligible and was told yes. Based on that confirmation, I participated fully and consistently. I understand that my unlimited membership through Wellhub is technically different from a direct studio membership; however, I am a regular attendee and have also paid out of pocket for additional classes. On January 30, one day before the first month of the challenge ended, I was informed by the studio staff (not the owner) that I was suddenly ineligible due to a membership technicality. Despite this, I was later publicly listed on the studio’s Facebook page as a challenge completer. That post was then deleted for two days and reposted with my name removed, again without any direct communication or explanation from ownership. If eligibility rules exist, they should be clearly communicated and consistently enforced. Delivering last-minute disqualifications through front-desk staff, followed by public recognition and quiet removal, reflects poor leadership and a lack of accountability. To be clear, this is not a reflection of the instructors or front-desk staff. They have consistently been welcoming and professional. This issue lies solely with how ownership handled the situation. For other Wellhub members considering this studio: be aware that your membership may not be valued or treated equally here, even if you attend consistently or pay for additional classes.

Great workouts and great atmosphere. What I needed to get back into a regular fitness routine again.