Prairie Lakes Fitness Center

Brand New Gym, Same Old Problems.Prairie Lakes just went through a major renovation, and while the facility looks new, unfortunately the staff and overall experience feel exactly the same.The redesigned fitness center now has only ONE entrance and exit. The locker rooms are still under renovation, so if you need to use the restroom or step out for any reason, you must fully exit and then re-enter through the same door. Even after swiping your membership card, you have to stand there and wait for staff to manually let you back in every single time. For a paying member, this feels excessive and unnecessary - almost like a Big Brother setup where youre being monitored just for going to the bathroom.Basketball court access is even more frustrating. Court time is basically restricted to open gym from 3-5pm. If you work a traditional 9-5 job, youre completely out of luck despite paying the same membership fees as everyone else. There are zero meaningful accommodations outside those hours.On top of that, even as a full paying fitness member, youre required to go to the front desk and get a wristband just to use the basketball court - wristbands that are meant for open gym drop-in participants. Paying members shouldnt have to jump through additional hoops just to access a court that is supposedly included with their membership.Prairie Lakes has only been re-opened a few short weeks, and open gym has closed early multiple times without proper communication. When attempting to respectfully discuss this, Tyler literally walked away mid-conversation. Chris, who oversees basketball scheduling, has repeatedly said access would improve moving forward - but it has only gotten worse.Its disappointing. The building is new and modern. I only wish the staff professionalism had been renovated along with it.