I have a very lengthy review to give about this location.(1)I had a membership there for the past 2 years.Never had any encounters with a staff member until March 10th 2026.There are a few situations I have observed at this location that I would like to bring awareness to.Myself and a couple members were working out at the Rockaway Location brooklyn NY when a staff member decided to put the equipments back in its rightful place. She proceeded to ask (with attitude) a member to remove one of the weights from the space where a bench normally sits.She then drags the bench to the front and slams it to the floor.Everyone is looking at each other.Myself and that individual had a couple words exchanged,nothing physical only a verbal interaction,where I told her about herself which I assumed pinched her nerve or damaged her ego.Now because of this My membership was canceled.I would like to know if persons are not entitled to express themselves anymore?In an era where we preach freedom of speech...(2)The District Manager is an embarrassment to the gym and standards that should be upheld by authority.This woman is very huge,untidy and can hardly go up and downstairs,she allowed an unstable person to enter the gym without membership,he was able to reach as far as downstairs where he was walking around proceeded to lay on the hydro bed,invading persons space etc until she had to be alerted to get him out.Now what if this man had a weapon things might of had a wrong outcome.(3)If you have a complain about planet fitness,who do you go to?I reached out to the location to get information for the superiors of this cooperation they gave me a fake email address.I WOULD like to know if this is the way planet fitness value and treat customers who support there business and helps put monies in there pockets.Well My advice to any Melanated people,planet fitness are the biggest users in the gym industry,they figure because the membership is cheap,they can treat us like a piece of garbage,the facility is not cleaned as it should be, the toilets smell most of the times.Its like the staff can not be bothered too much.The female in question is always full of attitude and has a very unwelcoming presence at the desk.Yes I feel a bit upset about the incident which occurred however This gym do not deserve our hard earned money to treat us like we are not suppose to speak up in situations where you feel uncomfortable.Do not give these people your money go to another Gym.