PEAK Health and Wellness Center Post Falls

I joined this club around last September 2025. The club seemed ok at first. I started to notice a strong decline in the cleanliness in the men's locker room and sauna area. I would have expected with a premium monthly membership that everyone is paying, the facility would be spotless. Also I was noticing strange behavior in the men's shower area to put it lightly. Sexual noises in the showers and inappropriate loitering in that same area. Absolutely disgusting and inappropriate. I complained to Heidi and asked for the manager. I was hoping for a call back from Taylor but I guess he didn't think it was an important matter. I let a few days pass and had to call him instead. I shared my concerns with him and he belittled the conversation. He became defensive and started to escalate the conversation even raising his voice. He came to the conclusion that I was just trying to get out of paying. He was extremely rude and disrespectful presenting extreme unprofessionalism. I had to deescalate Taylors poor behavior by stopping the conversation and mentioned he talk to the owner and let me know their decision to cancel my membership. He never called me back again. One last follow up call, Heidi pretty much ignored me and said she had a customer in front of her and pretty much hung up on me. I have owned and operated my own companies for 40 years and would never talk to a customer like he did to me. If he worked for me I would send him packing. So beware of poor management, a dirty facility and strange things going on in the men's area. I will never go to this club again and will discourage others from joining as well.

I great gym and has alot of equipment. I personally go 5 times a week and can be busy depending the time of day your going but still can always get a good workout in

Great gym, although the broken cold plunge makes me sad.Good selection of weights. Weird locker room layout.