PADELphia

These people are absolute scammers. I booked a padel court for four people and paid 200 after being told both online and over the phone that padel rackets were available to rent on the day. We drove over an hour each way to attend our booking, only to be told on arrival by the front desk staff, Ernesto, that there were no rackets available and that there was nothing he could do. We were then told there are only a very limited number of rackets for the entire facility, therefore there isnt enough for everyone coming to play. Why would racket rental be advertised on the website then if thats the case? Because we do not own padel rackets, we were unable to play at all. We requested a refund, and asked for any form of resolution. Everything was refused and no form of resolution was given. The customer service was shocking. Advertising equipment rental, taking payment, allowing customers to arrive, and then not providing the equipment required to use the service, with no resolution offered, is a scam. We paid for a service that could not be delivered. A complete waste of time and money. Do not recommend this place. Disgraceful

Nice courts. Friendly staff