Edit: After my initial review, the next time I went they had a lot more open play slots on the weekend and said they were going to ease into the DUPR enforcement and let me keep my 3.5 reservation I had made prior to this new policy. I was able to schedule a provisional DUPR rating that is complimentary. (Initial Review: I would have given 5 stars when I first joined over a year ago, but because of questionable and greedy decisions by the pickleball area and everything being overcrowded, it is now a 1. About a week ago I was in the middle of an open play game. We got kicked off in the middle of our game because it was time for reservations. I am completely fine with this if there is one, but this was not the case. I noticed 6 courts open on my way out and asked the front why we couldn’t continue to play if there were no reservations like every other time I played. They told me it’s new “policy” that you have to reserve a court during that time for a price. I find it absurd that I pay $300+ a month and they are asking me to pay more even though no one is there. Not to mention, reservations were free when I joined. In my most recent visit, my 3.5 reservation got moved to a 3.0 reservation because of another “policy” with them being stricter with their DUPRS. I do not play many tournaments and I played one over a year ago at a 3.0 level. They told me could get a “provisional lifetime DUPR” (which isn’t actually a real DUPR) if I signed up, but they only offer it 3 times a week, two of which are during normal 9-5 hrs. I have also done multiple lifetime clinics and their employees and pros have seen me play plenty. I have also played at the 3.5-4.0 level for at least half a year without complaints. I ended up following instructions & played on a 3.0 court, and it clearly was an inappropriate skill level for me to play with. I left and canceled my reservation after because it wasn’t fun for anyone. On top of this there was a group of 3.5-rated players right next to me, waiting on someone to play because 3.5 wasn’t full enough after this policy change. The kicker is, if you don’t have a DUPR, I was told you are placed at 3.0 automatically unless you fail to answer a question about pickleball, then you get placed in 2.5. I don’t know how this is an accurate representation of someone’s ability and definitely explains discrepancy I experienced. I believe DUPR levels should be enforced, but I also believe the lifetime pros and employees should be able to use their best judgement. When I talked to the desk, they said “I know how you play and your level, but we now have to be really strict about actual DUPRs.” Or I guess “lifetime provisional DUPR” counts as well. I am really getting icky feelings, especially for a place at this cost. It feels like they are trying to force people out or just want to make an extra buck. I will say all of the staff is great and are always helpful, but it feels like they are getting bogged down by rules most of them aren’t even making.

Great tour of the property with Eric, very clean and pleasant gym. No basketball court unfortunately, only 11 pickleball courts….

The one-day fee of $50 is insane as others have noted and not negotiable. Even for a pricey facility, it is price-gouging and not intended to help potential customers test drive the gym. Front desk staff also seem fake and robotic.