When I canceled my membership with Andrew, he confirmed that it was fully processed and that no further charges would occur, but the charges continued. When I returned, they refused to issue a refund unless I could provide proof of cancellation, which is unreasonable given that cancellations are only available in person. If you do decide to go here and later want to cancel, I recommend handling it directly through your bank. The staff here are not reliable and the owner(s) follow shady business practices.For how much LA Fitness charges in monthly, annual, and initiation fees, the quality is also VERY disappointing. The machines are old and often either out of service or shaky. Every time I have used their bathrooms it has always been with bad smells, trash on the floor, and something on the seats. They dont seem to be cleaned regularly.I DO NOT RECOMMEND LA FITNESS!