This gym has been the worst experience of my life. They got me to sign up for a personal training contract and started double charging me for it. I asked for a refund for the double charge, and the personal training manager told me no and that there was nothing he could do. I reached out the general manager, and they were able to make the personal training manager ask customer service to give me a refund. I have yet to receive the refund and that was in NOVEMBER 2025. They told me they wouldn't charge me until the end of March 2026, but lo and behold they charged me in February. I have email customer service multiple times and have received no reply. I have reached out to everyone under the sun to get my contract cancelled and to get my money back but everyone I have talked to says they cannot help me. Then WHO can??? They have taken over $500 from me. DO NOT GO HERE!!! They SCAM you out of your money and keep doing so because NO ONE CAN HELP!!!

Typical gym equipment and set up ….no complaints there…. But some of the facilities, especially the bathrooms are Mismanaged and beyond nasty. And I wanna make a public health And etiquette recommendation. You don’t wear your shoes sweatpants, or any clothes in a sauna other than your shorts or towel. I don’t know when this became acceptable. Wearing clothes or shoes in a sauna is gross because they trap sweat, bacteria, and dirt against your skin and the wood surfaces. Instead of the sauna’s dry heat helping your body cleanse through sweating, you’re essentially baking grime into the fabric and spreading germs into a shared space. Not to mention, it makes the sauna smell horrible. Besides, you’re not Rocky Balboa.

Horrible management. Cancelled my membership IN PERSON in October of 2024 as I was moving several states away. Realized I was still being charged a few months later and called. They promised it was cancelled and I wouldn't be charged again. I have done this nearly half a dozen times (including driving 500 miles back to Nashville to cancel) and I am still being charged. To date, after my initial cancellation I have been charged $841.98 and it doesn't seem like they care at all.