I once watched a lady lose her stool in the treadmill at this location. The lady ran to the restroom and left the feces on the equipment. Before she got off the treadmill the feces had been flung from the equipment onto the wall. I went back a week later and the pooh splatter was still on the wall, it looked like mud had been sloshed on the wall; however, I knew the truth. This facility needs better cleanliness and friendlier staff. Often the staff act as if they're too busy doing tasks to help someone. I can't count how many times I needed help, but received none. There are creepy males here lurking as if they are a lion waiting to pounce on a gazelle. Beware!

Buyer beware. I cancelled my membership months ago for a few reasons.First, I had to cut something out due to rising costs of everything. This is not a Genesis problem but it is now because I had previously tried to cancel this membership more than once. I knew in a few months I wouldn't be able to afford the added expense so I did my due diligence to cancel it and he was never available. I was finally a little demanding and asked that he call me which he did, but it was basically too late financially for me at that point. Now they are trying to collect because my last payment declined. I didn't even use their facility the last month and had asked several times prior about canceling the membership because I knew my situation was getting difficult.The facility is not clean and maintained like it used to be.Staff is not professional and a lot of the time, not at the desk if you need assistance. Toward the end of my time at Genesis, I walked in at 5 am several times and the front desk associate was lying on the sofa. A few times, another front desk associate was talking to her significant other instead of paying attention to what's going on in the facility. I stood there for way too long and finally had to interrupt their conversation to inquire about canceling my membership. Weekends were beginning to struggle getting the doors open at 7 and 8 am. Myself and several other people sat in our cars and waited 10 plus minutes for doors to unlock more than a handful of times.I told them about these issues, so yes, they are aware. Overall it's not worth the money. There are less expensive alternatives.

2026 Review :This gym reached out to be after I quit and after banning me before I threw words of insults to my bullies at the gym, this behavior was provoked, I am back at the gym with better boundaries and mentally prepared protocols of how to navigate or escape approaches from bullies at the gym. I had a change of heart at this gym heard my side of the story, a couple of high management lifted my ban. At one point I thought all staff were bystanders of bullying or even are going along with me. This is not the gym that I preferably like going to, I really like the Genisis in Wichita the most, upper management even allowed me to bring in my bike inside so it doesn't get stolen (I've had my bike stolen in Hutchinson so many times and hate speeches car at one point it's terrible) I never asked to be different , like I'm unique and beautiful in my own way, let's keep the gym a positive place that doesn't tolerate or even worse yet, goes along with it, I call the the collective envy cool chick clique. Please be kind CCCCC2025 Review : I feel like my complaint of harassment and bullying isn't taken seriously and very deeply hurt, I love dancing. The manager responded dismissively to my complaint of multiple gym members acting creepy, disrespectful and harassing. She responded with " we never had this problem before " and it kind of felt like she game me this dirty look as if I am the problem. It hurts, I love dancing and the studio now my bullies are running me out I feel sad, (ex boyfriend brought in new girlfriend wearing adult entertainment attire into the studio when I was by myself practicing ballet and cardio, they were doing provocative things to make me feel disrespected in my own fitness space and hurt. Multiple incidences happened, as if a group of people who are racially targeting me are provoking me to cry, to be upset, it feels racially targeting because I do Nothing to them. I just go straight to studio and very shy, yet they go out their way to approach me with mean spirited behavior. Provoking a reaction. I don't feel safe even in this gym , so unsafe I went as far as bringing in a recorder. I went as far as practice martial arts to scare away my bullies from disrespecting my fitness space. going to a gym out of town. Knowing that this review will leave enemies following me, please don't follow me in my personal life to leave fake reviews on my business as revenge because I left an honest review on y'all's. I went as far as started to document and started to come to gym with recorder just to feel safe, It makes me sad I am contemplating quitting genisis. I just want to go somewhere where men are not being weird constantly staring and gym staff not really patrolling to ensure other gym members are being respectful of others fitness space. I love dancing so much and it makes me sad I have to struggle to find a safe place for me to practice doing something I enjoy that helps me stay active because I find it hard staying motivated doing regular workouts