EveFit

Im extremely disappointed with my experience at this gym. I cancelled my membership, yet Im still being charged. Ive tried calling multiple times to resolve the issue, but no one ever answers.During the time I was a member, the sauna was broken for nearly two years. Despite this major amenity being unavailable for such a long period, there was never any form of partial refund or adjustment to membership fees. On top of that, the gym requires an additional months payment after cancellation, especially considering we were paying for services that werent fully provided.Overall, the lack of communication, poor maintenance, and questionable billing practices make this a place I would NOT recommend. I would strongly advise others to carefully review their policies before signing up.

Changing review from 3 star to 1 star because I cancelled my membership 2 months ago and theyre still charging me and refusing to cancel. I have to dispute it on my credit card. They try and take every dollar out of you before you leave.Pros:- One of the few women-only gyms in the area.- Almost every piece of equipment you could need.- Not too busy.- Bathrooms are clean.- While the gym floor itself isnt perfectly organized, thats more due to members not putting things back; signage would help.- Staff is generally nice- Easy process to get in/out of the gym- Easy registration on their app and sign up process- Often have closures to certain parts of the gym (sauna, one of the bathrooms)Cons:- Gym is not very clean overall.- Lighting and decor are dark/grunge in some areas may not appeal to everyone.- Difficult to cancel membership. The process is unclear: theres nowhere to cancel online or via the app, calls werent answered, voicemail ignored, and they insist on a 30-day notice. Even after providing notice, they require you to sign another form to confirm feels unnecessarily complicated and like theyre trying to keep billing going. This process is frustrating and could easily lead to disputes.I love supporting female-centric businesses, but this gym feels like its still managing a very large facility and may be using less-than-transparent methods to retain customers and keep cash flowing.PSA to management: Having a difficult cancellation policy gains you max 48 dollars for that month. But it will ensure that the customer will not register with you guys again. And then considering the amount of women in the area that *Actually* are willing to register for this kind of service/gym, it is not a lot, and word travels quick. You are permanently losing one of the potential customers and losing your potential market share that will not grow beyond this geography since its not a scalable business. I think you all need to have a better business strategy to keep cash flow that doesn't involve breaking your customer trust...

Nice gym, friendly staff. Love that it's 24 hours, and the music isn't super loud, you can actually concentrate. Only thing for the price you pay a month, (per week) the equipment can definitely be newer. Very outdated equipment.