I had a deeply disappointing experience at this Equinox location that completely contradicts the luxury gym image they promote. I left my sweater unattended for literally five minutes, only to come back and find it gone. While I understand personal responsibility plays a role, whats unacceptable is the complete lack of systemsor even basic culturearound protecting members belongings.For a gym that charges such high membership fees, I expected a level of security and accountability that simply isnt there. There is little to no visible enforcement of respect among members when it comes to personal property, and staff response was underwhelming at best. No meaningful attempt was made to investigate, assist, or follow up. It felt brushed off as a normal occurrencewhich, after doing some research, unfortunately seems to be the case.Ive since come across multiple accounts of members having far more valuable items stolen, lockers tampered with, and receiving little to no support, compensation, or accountability from management. That is extremely concerning for a facility positioning itself as premium.To make matters worse, the already steep membership cost doesnt even cover basic amenitiesyoure expected to pay additional, frankly exorbitant fees for things like the sauna. At that point, what exactly are we paying for?Equinox markets itself as an elevated, high-end fitness experience, but in reality, it fails to provide even the baseline sense of security and respect that should come with that price point. Until they implement real measures to protect members and hold people accountable, its hard to justify staying.

Ive been a loyal Equinox member for a long time and have used many of your locations, so I feel comfortable saying this: the shower experience at this particular club is shockingly poor compared to the rest of the Equinox network.The water pressure in the showers is extremely weakfar below what Ive experienced at other Equinox locations. Instead of a strong, refreshing shower after a workout, it feels like standing under a light drizzle. For a brand that positions itself as a premium fitness experience, the current water pressure makes the showers feel cheap and frankly uncomfortable to use.Part of what people pay for at Equinox is the full experiencebeautiful locker rooms, great amenities, and a shower that actually feels restorative after a workout. At this location, the lack of pressure completely undermines that expectation. It honestly feels more like a budget gym than a luxury club.I hope this is something management will seriously look into, because improving the water pressure would make a huge difference in the overall experience. Right now its noticeably worse than other Equinox clubs and very disappointing given the membership cost.

Horrible equinox, incredibly packed. I have to wait 30 minute just to start my workout because its wayyyyy too packed. Dont buy the membership here.