I just want to warn anyone that might be thinking about joining D1 Training.DO NOT!!! I started bring my 2 girls there in June 2024. July we were told that new management was coming that following Monday. I show up Monday no one there lights off doors locked. No explanation try reaching out to D1 no response for about 2-3 weeks. Finally we get a call stating that their new management and they will be starting class back up and that we would have the weeks missed added to the end of the contract. Well everything was fine until December 12 when I get a text message telling me classes were canceled. I called and spoke with Corey and he stated that the facility was going to be closing for renovations. I already knew something was up. The space is small what more can they do to it. Well, he told me that we will be getting an email from corporate about what going on and that we will be getting refunds. I did receive an email from corporate that Sunday night telling me another lie about what theyre doing and how they plan to reopen in 6 weeks but that we were going to be getting a refund by the end of the week. That was December 15 and today is Jan 16 and I still have yet to receive anything from D1. I have sent emails with no response. I called the Frisco location which is were Corey from Firewheel D1 went to. He told me that refunds had been refunded, but after talking to some the other clients that also attended D1 Firewheel they have not yet received their refund either. Ive reached out to corporate no response the number for corporate on the website for immediate assistance goes straight to voicemail.I really thought highly of D1 the trainers were all great. But, the owners they dont care about us. They only care about lining their pockets.
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