Big Sky

Im going to separate this review into 2 components - the gym and the billing/payment experience.The gym - The staff is very kind, friendly, and welcoming. They do a great job. Its a clean gym. My only complaint is that it gets extremely crowded, especially at peak times. But they take care of their equipment, clean the locker room, and overall do a great job. 5 stars for the staff.Billing/Payment (ABC Fitness) - Absolutely brutal. I moved and got a new job and Big Sky is out of my way. I wasnt going. Plus my job has a discount at another gym. I knew I couldnt cancel since I moved less than 15 miles away, but on the Big Sky website it states thatmembers can pay a full balance of a contract up front. So I figured I could pay the balance of what I owe on my contract and have my card removed from file, since Ive read many people have had issues with unauthorized charges. I reached out to ABC Fitness and they couldnt be less helpful. I got the same response for 3 straight emails, they had no clue what I was asking, and when they finally understood they basically told me to pound sand and they dont care about that policy. Now, I cant even get them to respond. Brutal experience.ABC Fitness (billing company) is awful, and I would advise to stay away from Big Sky because of their billing practices.

Im new to the gym, but I already feel great here. Its a comfortable place, it has everything I need, and it motivates me to keep growing and taking care of myself.